Podcast: Member experience changes

first_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr continue reading » Life is change, but oh the evolving we’ve been doing this year! And the member experience is no exception.On this week’s episode of Banking on Experience, CRMNEXT’s James Gilbert is joined by Britney Bailey of EXCEL Federal Credit Union to discuss just how the member experience has changed and how she anticipates it will continue to change.What’s covered?Britney’s expert opinion on what she sees as some of the missing links for building good customer and member experiences.last_img

March Madness 2019 bubble watch: Florida keeps at-large hopes alive; NC State misses big chance

first_imgGot the dub & if you missed it, we’ve got the highlights. #GoGators #SECTourney pic.twitter.com/YVXzZ70I3k— Gators Men’s Basketball (@GatorsMBK) March 14, 2019Meanwhile, NC State will be sweating for the rest of the week.The Wolfpack held a two-point lead over No. 2 Virginia at halftime. But, they failed to stay connected in the second half as the Cavaliers ran away for a 76-56 victory.The loss dropped NC State to 22-11 (9-9 ACC) this season but that record is deceiving as its resume is very thin.2⃣0⃣-point win and advancing to the #ACCTourney Semifinals 💪🔶⚔️🔷 pic.twitter.com/rvsKD2s9ZE— Virginia Men’s Basketball (@UVAMensHoops) March 14, 2019The Wolfpack, who are 32nd in the NET Rankings, have very few quality wins and are just 3-10 in Quad 1 games, according to Warrennolan.net.Before the loss to Virginia, Sporting News projected NC State to receive an eight seed in the NCAA Tournament while CBS Sports had them out of the field.Other notable games— Villanova ended any hope Providence had at an at-large bid with a 73-62 win in the Big East quarterfinals.— Ohio State topped Indiana, 79-75, in the second round of the Big Ten Tournament. The Hoosiers’ bubble may have burst with the loss. — Xavier remains in the NCAA Tournament conversation. It topped Creighton, 63-61, at Madison Square Garden. The Musketeers have won seven of their last eight games. — TCU will also be waiting anxiously Sunday. It fell to No. 15 Kansas State on Thursday in the Big 12 Tournament.— Marquette cruised to an easy 86-54 win over St. John’s. The Red Storm hold a 21-12 record but don’t have the strongest resume and remain on the bubble. March Madness 2019: 3 takeaways from Indiana’s bubble-bursting loss to Ohio State Duke star Zion Williamson on ending college career after injury: ‘Thanks, but no thanks’center_img Florida kept its hopes of reaching the NCAA Tournament alive while NC State missed a chance to secure a signature win Thursday.The Gators cruised to a 66-50 win over Arkansas in the second round of the SEC Tournament at the Bridgestone Arena in Nashville, Tenn. The victory snapped a three-game losing streak for Florida. The Gators are firmly on the NCAA Tournament bubble, according to Sporting News, and were projected by CBS Sports to be the first team left out of the field entering the matchup with the Razorbacks.Florida almost certainly would not have heard its name called on Selection Sunday if it had fallen to Arkansas. Instead, it will face top-seeded LSU at 1 p.m. ET Friday. A win in that game could lock up an at-large bid for the Gators. Related News read more